Retiree's
Welfare Trust Privacy Notice
THIS NOTICE DESCRIBES HOW MEDICAL
INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND
HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE
REVIEW IT CAREFULLY.
The Retiree’s Welfare Trust (the “Plan”)
is required by law to take reasonable steps to protect
the privacy and confidentiality of your health information.
This Notice describes the Plan’s privacy practices.
The term “Protected Health Information” (PHI),
as used in this Notice, includes all individually identifiable
health information transmitted or maintained by the
Plan, regardless of form (oral, written, or electronic).
SECTION 1.
Uses and Disclosures of PHI
Uses and disclosures to carry out
treatment, payment and health care operations
The Plan and its business associates will
use PHI to carry out treatment, payment and health
care operations.
Treatment is the provision, coordination or management of health care
and related services. It also includes but is not limited to consultations
and referrals between one or more of your providers.
Payment includes but is not limited to actions to make coverage determinations
and payment (including billing, claims management, subrogation, plan
reimbursement, reviews for medical necessity and appropriateness of
care and utilization review and preauthorizations). For example, the
Plan may tell a doctor whether you are eligible for coverage or what
percentage of the bill will be paid by the Plan.
Health care operations include but are not
limited to quality assessment and improvement, reviewing
competence or qualifications of health care professionals.
It also includes case management, conducting or arranging
for medical review, legal services and auditing functions
including fraud and abuse compliance programs, business
planning and development, business management and general
administrative activities. For example, the Plan may
use information about your claims to audit the accuracy
of its claims processing functions or to resolve a
claim appeal you file.
Uses and disclosures that require
your written authorization
Except as otherwise indicated in this Notice,
uses and disclosures will be made only with your written
authorization, subject to your right to revoke such
authorization.
Uses and disclosures that
require that you be given an opportunity to agree
or disagree prior to the use or release
Disclosure of your PHI to family
members, other relatives and your close personal
friends is allowed if:
The information is directly
relevant to the family or friend’s involvement
with your care or payment for that care; and
You have either agreed to the disclosure or have been given an opportunity
to object and have not objected.
Uses and disclosures
for which authorization or opportunity to object is not
required
Use and disclosure of your PHI is allowed
without your authorization or request under the following
circumstances:
-
When required by law,
or for law enforcement purposes.
-
When permitted for
purposes of public health activities.
-
To a public health
oversight agency for oversight activities authorized
by law. This includes uses or disclosures in civil,
administrative or criminal investigations; inspections;
licensure or disciplinary actions (for example, to
investigate complaints against providers or to investigate
Medicare or Medicaid fraud).
-
When required for judicial
or administrative proceedings.
-
To a coroner or medical
examiner for the purpose of identifying a deceased
person, determining a cause of death or other duties
as authorized by law.
-
For research, subject
to conditions.
-
When authorized by
and to the extent necessary to comply with workers’ compensation
or other similar programs established by law.
SECTION 2. RIGHTS OF INDIVIDUALS
Right to Request Restrictions on
PHI Uses and Disclosures
You may request the Plan to restrict uses
and disclosures of your PHI to carry out treatment, payment
or health care operations, or to restrict uses and disclosures
to family members, relatives, friends or other persons
identified by you who are involved in your care or payment
for your care. However, the Plan is not required to agree
to your request.
Right to Inspect and Copy PHI
You have a right to inspect and obtain a copy
of your PHI contained in a designated record set, for
as long as the Plan maintains the PHI.
Designated Record Set includes the enrollment,
payment, billing, claims adjudication and case or medical
management record systems maintained by or for a health
plan; or other information used to make decisions about
individuals. Information used for quality control or
peer review analyses and not used to make decisions about
individuals is not in the designated record set.
Right to Amend PHI
You have the right to request the Plan
to amend your PHI or a record about you in a designated
record set for as long as the PHI is maintained in
the designated record set. You will be required to
make request for amendment in writing and to provide
a reason to support a request for amendment.
The Right to Receive an Accounting
of PHI Disclosures
At your request, the Plan will also
provide you with an accounting of disclosures by the
Plan of your PHI during the six years prior to the
date of your request. However, such accounting need
not include PHI disclosures made:
(1) to carry out treatment, payment
or health care operations;
(2) to individuals about their own PHI; or
(3) prior to the effective date of this Notice.
The Right to Receive a Copy of This Notice
Upon Request
To obtain a copy of this Notice, contact
the person or office identified in section 5 below.
SECTION 3. THE PLAN’S DUTIES
The Plan is required by law to maintain the
privacy of PHI, to provide individuals (participants
and beneficiaries) with notice of its legal duties and
privacy practices, and to comply with the terms of this
Notice.
This Notice is effective beginning April
14, 2003, however, the Plan reserves the right to change
its privacy practices and to apply the changes to any
PHI received or maintained by the Plan prior to that
date.
Minimum Necessary Standard
When using or disclosing PHI or when
requesting PHI from another covered entity, the Plan
will make reasonable efforts not to use, disclose or
request more than the minimum amount of PHI necessary
to accomplish the intended purpose of the use, disclosure
or request, taking into consideration practical and
technological limitations. However, the minimum necessary
standard will not apply in the following situations:
-
Disclosures to or requests
by a health care provider for treatment;
Uses or disclosures made to the individual;
-
Disclosures made to
the Secretary of the U.S. Department of Health and
Human Services;
-
Uses or disclosures
that are required by law; and
-
Uses or disclosures
that are required for the Plan’s compliance
with legal regulations.
In addition, the Plan may disclose your
health information to the plan sponsor (which is the
Board of Trustees) and to necessary advisors that assist
the plan sponsor in performing plan administration
functions, such as handling claim appeals. The Plan
may also use or disclose “summary health information” to
the plan sponsor for obtaining premium bids or modifying,
amending or terminating the plan, which summarizes
the claims history, claims expenses or type of claims
experienced by individuals for whom a plan sponsor
has provided health benefits; and from which identifying
information has been deleted.
SECTION 4. YOUR RIGHT TO FILE A COMPLAINT
WITH THE PLAN OR THE HHS SECRETARY
If you believe that your privacy rights have
been violated, you may complain to the Plan in care of
the person or office identified below.
Northwest Administrators,
Inc.
Attn: Mark Coles, Account Executive
2323 Eastlake Avenue East
Seattle, WA 98102
206-726-3253
mcoles@nwadmin.com
You may also file a complaint with
the Secretary of the U.S. Department of Health and
Human Services, Hubert H. Humphrey Building, 200 Independence
Avenue S.W., Washington, D.C. 20201. The Plan will
not retaliate against you for filing a complaint.
SECTION 5. WHOM TO CONTACT AT THE PLAN
FOR MORE INFORMATION
If you have any questions regarding
this notice or the subjects addressed in it, you may
contact the following officer:
Northwest Administrators,
Inc.
attn: privacy officer
2323 eastlake avenue east
seattle, wa 98102
206-726-3281
clind@nwadmin.com
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